MOIAT-Certified · M-21 Mussafah

About Us

Exotic Auto Services is a MOIAT-certified independent workshop in Mussafah Industrial Area, Abu Dhabi, with over 10 years of experience. The Ford repair division runs from the same facility with advanced diagnostics, factory-grade parts, and a team trained specifically on Ford engineering.

10+YEARS EXPERIENCE
  • MOIATCertified
  • 4,108 m²Workshop
  • 18+ LiftsHydraulic
  • 52 StaffTechnical
Trusted by 1000+ happy customers
4.5(742 Reviews)
Exotic Auto Services workshop building at M-21, Mussafah Industrial Area, Abu Dhabi
Exotic Auto Services building at M-21, Mussafah M-21 · Mussafah Industrial Area
4,108 m²Purpose-built Ford workshop floor
10+Years of experience
45+Ford models covered
18+Hydraulic lifts
52Technical staff
3,000+vehicles handled by the Ford lead team, from Mustang to F-350

Our Mission

To give every Ford owner in Abu Dhabi access to factory-grade repair and maintenance without the dealer markup. Whether the job is a routine oil change or a complete engine overhaul, the goal stays the same: extend vehicle life, protect resale value, and fix the fault right the first time.

Our Vision

To build Abu Dhabi's most relied-upon independent Ford workshop, where every owner, from a Mustang driver to an F-150 fleet operator, trusts the facility for accurate diagnostics, verified parts, and a documented service record that holds value at every resale and warranty claim.

4,108 m² Facility

Our Facility

The workshop sits in a 4,108 m² purpose-built unit at M-21, Mussafah Industrial Area. It houses 18+ hydraulic lifts, including heavy-duty ramps built for full-size trucks and SUVs like the F-250 and Expedition. The floor is equipped with dedicated diagnostic bays, professional-grade OBD-II and module scanners, a sealed and filtered paint booth for factory-matched colour work, and laser four-wheel alignment rigs.

Ford-specific equipment includes turbo rebuild stations configured for EcoBoost engines and on-site parts storage that keeps common Ford service items ready for same-day use. Mechanical, electrical, body, and paint departments are spread across connected bays. The shop runs Monday through Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 7:00 PM.

Service bays and hydraulic lifts inside the Mussafah workshop
Ford F-150 Raptor on a heavy-duty lift
Ford module scan in a diagnostic bay
52 Technical Staff

Our Team

52 technical staff work across the mechanical, electrical, body, and paint departments. The Ford division is led by senior technicians with more than 10 years of hands-on experience on EcoBoost engines, PowerShift dual-clutch transmissions, and Ford electronic steering systems. Together, the lead team has worked on over 3,000 vehicles across Mustang, Explorer, Ranger, F-Series, Bronco, and Territory models.

Every fault code is read on manufacturer-level platforms that show full module context, not on generic scanners that return a number without explanation. A second technician reviews all completed work before the vehicle leaves the bay, and a 10 to 15 minute road test in real traffic follows every mechanical and electrical repair.

  • Mechanical · Electrical · Body · PaintOne team, connected bays
  • Manufacturer-level platformsFull module context on every code
  • Second-technician reviewOn all completed work
  • 10–15 min road testAfter every mechanical and electrical repair
How We Work

Our Core Values

01

Upfront Fixed Pricing

The price quoted before work starts is the price paid at pick-up. A line-by-line cost sheet covers every part, labour hour, and fluid grade.

02

Root Cause First

Every diagnosis traces the root cause before a single part is replaced. Module data, fault history, and live readings are reviewed first to avoid unnecessary swaps.

03

Full Service Records

Every visit produces a digital record listing parts, torque values, fluid grades, and procedures performed. This record supports warranty claims and strengthens resale value.

04

Verified Parts Standard

OEM-equivalent parts are the standard, and genuine Ford parts are fitted on request. Every component carries a written warranty confirmed with the owner before fitting.

05

Single Point Ownership

All departments report to the same management. No trade passes blame to another, and one point of contact handles the entire job from intake to handover.

06

Easy Access Always

Free pick-up and drop-off cover all Abu Dhabi addresses with a service contract. Flatbed towing, same-day slots, and extended evening hours keep downtime low.

Verified Google reviews

What Our Customers Say

4.5742 Google reviewsRead All Reviews on Google

It was a fantastic experience having my car repaired there. They have highly skilled mechanics who are better than the Agency.I highly recommend them. The staff are trustworthy, especially Mr. Sathish

Talal Alteneiji 1 month ago on Google
01 / 10
Free First Scan

Book Your Ford Repair in Abu Dhabi Today

Walk in for a fixed quote in minutes or book a convenient slot in advance. The team is available 6 days a week, with urgent repair slots open for vehicles that cannot wait. First-time visitors receive a complimentary diagnostic scan with no obligation attached. Call or WhatsApp to get a response within minutes, not hours.

Opening hours

Mon – Sat 9:00 am – 10:00 pm

Sunday 9:00 am – 7:00 pm

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